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Casper launched in 2014 with a straightforward idea: sell a well-engineered mattress directly to consumers, ship it compressed in a box, and back it with a 100-night free trial so the bedroom — not a showroom — becomes the test environment. That model helped define the online mattress category as it exists today, and Casper has since grown from a single foam mattress into a full sleep brand with hybrid models, pillows, sheets, duvets, bed frames, and even dog beds.
A decade later, the core proposition still holds up. Casper's mattresses are competitively priced in the mid-to-premium online segment, the 100-night trial with free in-home pickup remains one of the most generous return policies in any product category, and the zoned support technology built into most of their lineup — firmer under the hips, softer under the shoulders — is a genuine engineering decision, not just marketing. For side sleepers, combo sleepers, and couples with different sleep preferences, Casper remains a strong default choice worth evaluating before committing elsewhere.
WhatAllSay did not test any Casper products in person. All findings are drawn from aggregated customer reviews and published sources.
Casper
Pioneer direct-to-consumer mattress brand with foam and hybrid models, 100-night free trial, free shipping and returns, and a 10-year limited warranty. Strong for side and combo sleepers. Full sleep accessories lineup available.
Quick Look: What Casper Does Well
- Sleep Foundation: Independent mattress testing and category analysis
- Good Housekeeping: Lab-tested Casper mattress reviews
- Consumer Reports: Mattress category ratings and durability data
- Trustpilot: Customer reviews of casper.com
- Reddit r/Mattress: Community reviews and long-term ownership reports
- Casper Corporate: Product specifications, trial and warranty terms
About Casper
Casper Sleep Inc. was founded in 2014 in New York City by a team that included Philip Krim, Neil Parikh, T. Luke Sherwin, Jeff Chapin, and Gabriel Flateman. The company launched with a single mattress model and the then-novel concept of selling a bed-in-a-box directly to consumers online — no mattress showroom required. The model resonated quickly: Casper generated $1 million in sales within its first month and became one of the defining startups of the mid-2010s DTC wave.
Since then, Casper has expanded into a full sleep brand. The current lineup spans five mattress models ranging from the entry-level Element to the premium Wave Hybrid Snow, alongside a wide accessories catalog covering pillows, sheets, duvets, bed frames, and sleep lighting. Casper operates a network of physical Casper Sleep Shops in addition to casper.com, allowing customers to test mattresses in person before ordering.
What Casper sells: Mattresses (all sizes from Twin to Split King), pillows, sheets, duvets and comforters, bed frames and bases, sleep masks, and dog beds. All mattresses use CertiPUR-US certified foam.
The Casper Mattress Lineup — Which Model Is Right for You
Casper Element
Budget PickCasper's entry-level all-foam mattress. Supportive and pressure-relieving for the price, though it lacks the zoned support and AirScape foam of the higher models. Best for budget-conscious shoppers and guest rooms.
Casper Original
Best SellerThe flagship model. Three layers of foam including Casper's AirScape perforated top layer for breathability and their signature zoned ergonomic support. Medium-firm feel suited to side, back, and combo sleepers. The go-to recommendation for most shoppers.
Casper Nova Hybrid
Top PickFoam comfort layers over pocketed steel springs. More bounce than the all-foam Original, better edge support, and improved motion isolation for couples. Casper's most popular upgrade for partners who notice each other moving at night.
Casper Wave Hybrid
PremiumCasper's most engineered model, featuring deeper zoning with seven distinct ergonomic zones. Designed for broader-shouldered sleepers and those with back or hip pain. The added Airscape 2.0 layer improves cooling over earlier versions.
How Each Part of Casper Performs
| Category | Rating | Standout Feature |
|---|---|---|
| Mattress Comfort (Original) | ★★★★½ Excellent | Zoned support + AirScape foam for pressure relief and breathability |
| Motion Isolation | ★★★★ Very Good | Foam construction absorbs partner movement well |
| 100-Night Free Trial | ★★★★★ Best in Class | Free in-home pickup on returns — no repacking required |
| Nova Hybrid | ★★★★½ Excellent | Pocketed coils add bounce and edge support over all-foam models |
| Pillows & Accessories | ★★★★ Very Good | Pillows maintain shape well; sheets reviewed as soft and durable |
| Shipping & Setup | ★★★★ Very Good | Free shipping; White Glove delivery (old mattress removal) available |
| Temperature Regulation | ★★★½ Good | AirScape foam helps; hot sleepers may prefer the Snow or Wave Hybrid Snow |
| Edge Support (foam models) | ★★★ Fair | Typical of all-foam construction; upgrade to Nova Hybrid for better edges |
| Customer Support | ★★★ Good | Trial return process is smooth; some complaints about post-purchase service wait times |
The 100-Night Trial — What Sets Casper Apart
— Trustpilot reviewer, 2024
The 100-night free trial is the most consumer-friendly policy in the mattress category, and it remains the single most compelling reason to consider Casper over a brick-and-mortar purchase. The mechanics matter: if you decide the mattress is not right within 100 nights, Casper schedules a pickup from your home at no cost. You do not need to repack the mattress, haul it anywhere, or pay a return shipping fee. The refund is issued after pickup.
This removes the primary risk of mattress shopping — committing to a large, difficult-to-return purchase based on a few minutes lying on a showroom floor under fluorescent lights. You spend the actual nights you sleep on the mattress, in your own bedroom, with your own pillow, before deciding. For most shoppers, 30 nights is enough to know; having 100 gives ample time to be certain.
“I slept on it for about three weeks before I knew it was working for my back. By night 45 I'd stopped waking up with stiffness. The firmness took some getting used to but it pays off.” — Reddit r/Mattress, verified purchaser 2024
“Tried it for 60 nights. It wasn't for me — too firm. The return process was exactly as described. They booked a pickup, came on time, and I had my refund within a few days. No drama at all.” — Trustpilot reviewer
Zoned Support — Casper's Core Engineering Claim
Most mattresses treat the sleeping body as uniform — one firmness level across the entire surface. Casper's zoned ergonomic support (present in the Original, Nova, and Wave models) takes a different approach: the mattress is firmer in the hip zone to maintain spinal alignment and softer in the shoulder zone to allow the shoulder to sink without torquing the spine. This matters most for side sleepers — the largest sleep position group — and for couples who sleep in different positions.
Independent testing from Sleep Foundation and Good Housekeeping confirms that the zoning is functional, not cosmetic. The pressure relief for side sleepers is measurably better on the Original and Nova Hybrid than on single-firmness competitors at the same price point. For back sleepers, the Original's medium-firm feel provides adequate support without the pressure points common in softer foam beds.
Sleeper Profiles That Do Best on Casper
- Side sleepers who need shoulder pressure relief without sacrificing hip support — the Original's zoning addresses this directly.
- Combo sleepers who shift between back and side through the night — the medium-firm feel transitions well.
- Couples with different sleep styles — particularly on the Nova Hybrid, which combines good motion isolation with responsive bounce.
- Those upgrading from spring mattresses who want to try foam without committing fully — the Nova Hybrid's coil base provides familiar responsiveness.
When to Consider Alternatives
- Strict stomach sleepers may find the Original's medium-firm feel too soft under the hips — a firmer surface is often recommended for this position.
- Hot sleepers who run warm throughout the night should consider Casper's Snow models or look at Purple's grid technology for maximum airflow.
- Heavy sleepers (250 lb+) who need deep support may prefer the Wave Hybrid's additional zoning over the Original's lighter-duty foam layers.
- Latex foam preference — Casper uses polyfoam and memory foam, not natural latex. Latex fans should look at brands like Saatva or Avocado.
Casper Sleep Accessories — Beyond the Mattress
Casper has built a credible accessories ecosystem that pairs well with the mattresses and has earned its own loyal following. The Original Casper Pillow uses a down-alternative fill designed to maintain loft across sleep positions, and the Foam Pillow mirrors the mattress's zoned approach with a two-piece internal design. Both have earned consistently strong reviews for neck support and shape retention — areas where many pillow brands underperform over time.
“I bought the pillow on a whim when ordering the mattress. I've replaced it once in three years — not bad for a pillow in that price tier. Still holds its shape.” — Good Housekeeping reader review
Casper's Percale and Sateen sheet sets have been reviewed favorably by Good Housekeeping for softness and durability through repeated washing — a common failure point for budget bedding. The weighted and down-alternative duvets fill out a cohesive sleep setup for customers who want to furnish an entire sleep environment from one brand with consistent quality expectations.
Casper vs. Competitors
| Brand | Trial Period | Best For | Price Range (Queen) | Differentiator |
|---|---|---|---|---|
| Casper | 100 nights | Side & combo sleepers | $595–$2,995 | Zoned support; hassle-free return pickup |
| Purple | 100 nights | Hot sleepers, pressure relief | $999–$3,499 | Grid technology for maximum airflow |
| Saatva | 365 nights | Back & stomach sleepers | $999–$3,199 | Luxury innerspring; longest trial in the category |
| Tuft & Needle | 100 nights | Budget-conscious buyers | $395–$795 | Lower price point; no-frills foam |
| Nectar | 365 nights | Memory foam preference | $499–$1,499 | Longest trial; deeper memory foam sink |
Casper is the benchmark DTC mattress for side and combo sleepers — and its 100-night trial is still the best risk-removal policy in the category.
A decade after launching the bed-in-a-box category, Casper earns its reputation. The Original and Nova Hybrid are well-engineered mattresses with genuinely functional zoned support, competitive pricing for the quality tier, and the cleanest return process available — free in-home pickup, no repacking, and a clean refund. For the majority of shoppers who sleep on their side or alternate positions through the night, the Original is a strong first recommendation.
The 100-night trial removes the biggest friction in mattress buying: the inability to test a product meaningfully before committing. You sleep on it — your own bedroom, your own routine — for up to 100 nights before deciding. That policy alone makes Casper worth considering seriously even before the mattress's own merits come into play. For couples, hot sleepers, or those with specific back concerns, the Nova Hybrid or Wave Hybrid offer targeted upgrades on a proven base.
Visit Casper Official Site →When to Buy a Casper Mattress
Casper Is a Strong Choice If You
- Sleep on your side or alternate positions. The zoned support system is specifically engineered for this — shoulder softness and hip firmness in the right proportions.
- Want a genuinely risk-free purchase. 100 nights in your own home, with free pickup on returns. No showroom guesswork.
- Are part of a couple with different sleep styles. The Nova Hybrid's coil system improves motion isolation and edge support over most competitors at the same price.
- Want a complete sleep setup from one brand. Casper's pillows, sheets, and duvets are all well-reviewed and designed to work together with the mattress.
- Shop during major sale periods. Memorial Day, Labor Day, and Black Friday sales regularly bring 20–30% discounts — excellent value relative to in-store brands at the same comfort tier.
Things to Consider Before Buying
- Hot sleepers. Standard foam models retain some heat. The Snow versions address this, but at a premium. If temperature is your primary concern, also evaluate Purple's grid models.
- Stomach sleepers. The Original's medium-firm feel may not provide the firmer hip support stomach sleepers typically need. Look at the Element or request a firmer recommendation.
- The 30-night minimum for returns. You cannot initiate a return on day one — the policy requires at least 30 nights. Plan your purchase timing accordingly if you have an upcoming move or deadline.
- White Glove delivery has an extra cost. Standard delivery is free, but if you need old mattress removal and in-room setup, the White Glove service carries an added fee. Factor this into your total cost.
Frequently Asked Questions
Is Casper a good mattress brand?
Yes. Casper is one of the most established and well-reviewed DTC mattress brands in the US. Their Original and Nova Hybrid models consistently earn strong marks from independent reviewers for pressure relief, motion isolation, and zoned ergonomic support. The 100-night free trial with free in-home pickup is the most consumer-friendly return policy in the category.
What is Casper's return policy?
Casper offers a 100-night free sleep trial on all mattresses. If you are not satisfied within 100 nights (after a minimum of 30 nights), Casper schedules a free pickup from your home and issues a full refund. You do not need to repack the mattress or arrange return shipping. The 10-year limited warranty covers manufacturing defects.
Which Casper mattress is best for side sleepers?
The Casper Original is the top recommendation for most side sleepers — the zoned support system with softer shoulder zone and firmer hip zone addresses the primary comfort challenge of side sleeping. The Nova Hybrid is a strong upgrade for side-sleeping couples who also value bounce and edge support.
How does Casper compare to Purple or Saatva?
Casper suits side and combo sleepers who want balanced foam comfort at a mid-premium price. Purple's grid technology is the stronger pick for hot sleepers or those who need maximum pressure relief. Saatva targets back and stomach sleepers who prefer the feel of a traditional innerspring luxury mattress and offers a 365-night trial. Casper's return process is the easiest of the three.
Is Casper worth the price?
Yes, particularly during sale periods. Casper's standard pricing is competitive within the online mattress segment, and the 100-night trial eliminates the biggest risk of buying a mattress you cannot try first. During major holiday sales, the Original can reach pricing that meaningfully undercuts comparable in-store brands without sacrificing the trial period or warranty.
Does Casper make good pillows?
Yes. The Original Casper Pillow and the Foam Pillow both earn consistently strong reviews for maintaining shape, supporting neck alignment, and holding up over time. They use the same CertiPUR-US certified foam as the mattresses and are worth including in the initial purchase — especially when bundle discounts are available.
Can I try a Casper mattress in a store?
Yes. Casper operates physical Casper Sleep Shops in select cities, and their mattresses are also stocked at some Target and other retail locations. That said, the 100-night in-home trial is a more meaningful test than any store visit — you spend actual nights on the mattress in your own environment before deciding.
Does Casper offer financing?
Yes. Casper offers financing through Affirm at checkout, allowing customers to split the mattress cost into monthly payments. Terms vary by purchase amount and credit approval. Check the financing options at casper.com at time of purchase for current rates and terms.